Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide when creating an account: name, email address, phone number, and profile details. When you make a booking, we collect event details, preferences, and payment information (processed securely through Razorpay — we never store full card numbers). We also automatically collect usage data such as pages visited, device type, and browser information to improve our platform.
2. How We Use Your Information
Your information is used to: (a) create and manage your account, (b) process bookings and payments, (c) send booking confirmations and updates, (d) recommend relevant vendors and packages, (e) improve our platform through analytics, and (f) communicate with you about support inquiries. We do NOT sell your personal information to third parties.
3. Data Sharing
We share your information only with: (a) vendors you book with — they receive your name, phone number, and event details to fulfill your booking, (b) Razorpay — for payment processing (subject to Razorpay's privacy policy), and (c) legal authorities — if required by law. We never share your data for marketing purposes without explicit consent.
4. Data Security
We implement industry-standard security measures: SSL/TLS encryption for all data in transit, encrypted storage for sensitive data, regular security audits, and strict access controls. Your password is hashed and never stored in plain text. Payment data is handled entirely by Razorpay's PCI-DSS compliant infrastructure.
5. Your Rights
You have the right to: (a) access your personal data, (b) correct inaccurate data, (c) delete your account and associated data, (d) export your data in a portable format, and (e) withdraw consent for data processing. Contact us at support@memospark.in to exercise any of these rights.
6. Cookies
We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect some platform functionality.
7. Changes to This Policy
We may update this privacy policy periodically. Material changes will be notified via email or a prominent notice on the platform. Continued use of Memospark after changes constitutes acceptance of the updated policy.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer at support@memospark.in or call +91 9970311566, or write to: Memospark Events Lab PVT LTD, Sangli, Maharashtra 416416, India.